57bdt Privacy Policy
At 57bdt, protecting the personal information of every player across Bangladesh is a fundamental responsibility. This Privacy Policy explains in plain terms what data we collect, why we collect it, how it is stored and used, and what rights you have over your own information. We are committed to handling your data with care, transparency, and strict security practices at every stage of your journey on our platform.
All personal data collected by 57bdt is stored on encrypted servers protected by industry-standard SSL/TLS protocols. Your account credentials, payment details, and identity documents are never stored in plain text and are accessible only to authorised personnel on a need-to-know basis.
57bdt does not sell, rent, or trade your personal information to third-party marketers or advertising networks under any circumstances. Your data is used exclusively for the operational and compliance purposes described in this Privacy Policy.
We believe you have the right to understand exactly how your information is used. This policy outlines every category of data we collect and the specific purpose for each, so you are never left wondering why a piece of information was requested.
As part of our commitment to responsible gaming and anti-fraud measures, 57bdt conducts Know Your Customer (KYC) verification for all accounts. Identity documents submitted during KYC are processed securely and used solely for verification and fraud prevention purposes.
57bdt does not store full payment card numbers. All payment processing for bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions is handled via secure, tokenised payment gateways. We only retain transaction references, amounts, and timestamps for accounting purposes.
You have the right to access, correct, and request deletion of your personal data at any time. 57bdt will respond to all verified data rights requests within 30 days. To exercise your rights, contact us at [email protected] with the subject line "Data Rights Request".
Information We Collect
57bdt collects personal information only where it is necessary to provide our services, comply with legal obligations, or protect the integrity of the platform. The categories of information we collect are described below.
Information you provide directly: When you register an account on 57bdt, you provide us with personal details including your full legal name, date of birth, email address, and mobile phone number. During the KYC verification process, you may also be asked to submit a copy of a government-issued photo identification document (such as a National Identity Card or passport), proof of address, and proof of payment method ownership.
Transaction data: When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, 57bdt records transaction references, amounts in Bangladeshi Taka (৳), timestamps, and the payment method used. Full payment card numbers and mobile banking PINs are never stored by 57bdt.
Usage and behavioural data: We collect information about how you interact with the 57bdt platform, including pages visited, games played, bet amounts, session duration, device type, browser type, operating system, and IP address. This data helps us improve platform performance, detect fraud, and personalise your experience.
Communications data: If you contact 57bdt via email, live chat, or any other support channel, we retain records of those communications to assist with dispute resolution, quality assurance, and regulatory compliance.
Note: 57bdt does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data, except where identity document images are required for KYC purposes and only for the duration necessary to complete verification.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, NID / passport | Account registration and KYC |
| Contact Data | Email address, mobile number | Account registration |
| Financial Data | Transaction references, amounts, payment method | Deposit and withdrawal activity |
| Technical Data | IP address, device type, browser, OS | Automatic collection via cookies and server logs |
| Usage Data | Games played, bets placed, session duration | Platform activity tracking |
| Communications Data | Support emails, chat transcripts | Direct user interactions with support team |
How We Use Your Data
57bdt uses the personal information we collect for specific, legitimate purposes only. We do not process your data in ways that are incompatible with the purposes described below. The primary uses of your personal data are as follows:
- Account management: To create, maintain, and administer your 57bdt account, including processing registrations, verifying identity, resetting passwords, and managing account settings.
- Service delivery: To provide access to casino games, sports betting markets, live dealer products, crash games, and all other features of the 57bdt platform.
- Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records for each account.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, underage gambling, and other prohibited conduct as defined in our Terms & Conditions.
- Responsible gaming: To monitor account activity for signs of problem gambling and to enforce deposit limits, session time limits, and self-exclusion requests submitted by users.
- Customer support: To respond to enquiries, resolve disputes, and communicate with you about your account status, verification requirements, or policy changes.
- Platform improvement: To analyse usage patterns, diagnose technical issues, test new features, and continuously improve the performance and user experience of the 57bdt platform.
- Marketing communications: To send you promotional offers, bonus notifications, and seasonal campaign information — but only where you have provided explicit consent to receive such communications. You may opt out at any time by emailing [email protected].
- Legal and regulatory compliance: To comply with anti-money laundering (AML) obligations, respond to lawful requests from competent authorities, and maintain records required under applicable financial regulations.
57bdt will not use your personal data for automated decision-making that produces significant legal effects without providing you the opportunity to request human review of that decision. If you believe an automated system has produced an incorrect result affecting your account, contact [email protected] to request a manual review.
Legal Basis for Processing
57bdt processes your personal data on one or more of the following legal grounds, depending on the nature and purpose of the processing activity:
- Contractual necessity: Processing that is necessary to perform the contract between you and 57bdt — including account creation, payment processing, and service delivery — is carried out on the basis that it is required to fulfil our obligations to you as a registered user.
- Legal obligation: Certain processing activities, such as KYC identity verification, transaction record-keeping, and cooperation with anti-money laundering authorities, are carried out because they are required by applicable laws and regulations.
- Legitimate interests: Processing activities such as fraud detection, platform security monitoring, usage analytics, and responsible gaming oversight are carried out on the basis of 57bdt's legitimate interest in maintaining a safe, fair, and well-functioning platform for all users.
- Consent: Where processing is based on your consent — primarily for marketing communications and optional personalisation features — you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing that occurred prior to the withdrawal.
Transparency commitment: If you would like to know the specific legal basis applied to a particular processing activity relating to your account, please contact us at [email protected] and we will provide a clear written explanation within 14 days.
Data Sharing and Third Parties
57bdt does not sell, rent, or trade your personal data to any third party for commercial purposes. We may, however, share limited categories of your data with carefully selected third parties in the following circumstances:
- Payment processors: Your transaction data is shared with payment gateway providers that process deposits and withdrawals on our behalf — including the operators of bKash, Nagad, Rocket, and Upay integrations, and card payment processors for Visa and Mastercard. These providers are contractually required to handle your data securely and only for the purpose of processing your transaction.
- Identity verification providers: Where third-party KYC or document verification services are used to confirm the identity of registered users, relevant identity documents and personal details may be shared with those providers under strict data processing agreements.
- Game software providers: The RNG-based casino games and live dealer studio products available on 57bdt are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Your username and account identifier may be shared with these providers to facilitate game session authentication, but full personal details are not transmitted.
- IT and infrastructure partners: Cloud hosting, server management, and cybersecurity service providers who support the technical infrastructure of the 57bdt platform may have limited access to system data, subject to contractual data protection obligations.
- Legal and regulatory authorities: 57bdt will disclose personal data to law enforcement agencies, financial intelligence authorities, or other competent government bodies where required by law or in response to a valid legal order. 57bdt will notify affected users of such disclosures where legally permissible to do so.
No Cross-Border Transfers Without Safeguards: If any of the above third parties are located outside Bangladesh, 57bdt will ensure that appropriate contractual safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy before any transfer takes place.
Cookies and Tracking Technologies
57bdt uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how users interact with our services. A cookie is a small text file placed on your device when you visit the 57bdt website. It does not contain executable code and cannot be used to access other files on your device.
The following categories of cookies are used on the 57bdt platform:
- Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and facilitate secure payment flows. These cookies cannot be disabled without affecting core platform functionality.
- Performance and analytics cookies: These cookies collect anonymised data about how users navigate the platform — including which pages are visited most frequently, how long sessions last, and which features generate the most engagement. This data is used exclusively to improve platform performance and user experience.
- Functional cookies: These cookies remember choices you have made on the platform — such as game display preferences and notification settings — to provide a more personalised experience during your sessions.
- Security cookies: These cookies support fraud detection and abuse prevention systems by identifying unusual patterns of behaviour that may indicate automated access or account compromise attempts.
You may manage or disable non-essential cookies via your browser settings at any time. Please note that disabling certain cookies may limit your ability to use some features of the 57bdt platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.
No Third-Party Advertising Cookies: 57bdt does not use cookies to track your activity across external websites for advertising retargeting purposes, and does not allow third-party advertising networks to place cookies on the 57bdt platform.
Data Retention
57bdt retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML compliance and regulatory record-keeping |
| Transaction records | 5 years from transaction date | Financial audit and anti-money laundering obligations |
| KYC documents | 5 years from account closure | Identity verification compliance |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Usage and analytics data | 24 months (anonymised after 12 months) | Platform performance improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of valid consent basis |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained indefinitely for statistical and analytical purposes.
If you close your 57bdt account, your active profile data will be deactivated immediately. However, certain categories of data will be retained for the periods specified above to satisfy our legal and compliance obligations. You will be informed of this at the time you request account closure.
Your Data Rights
As a registered user of 57bdt, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and provide sufficient information to verify your identity.
- Right of access: You have the right to request a copy of all personal data that 57bdt holds about you, together with information about how it is used and with whom it has been shared. We will respond to verified access requests within 30 days.
- Right to rectification: If any personal data held by 57bdt is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details directly via your account settings panel. For changes to identity documents or other sensitive records, please contact the support team.
- Right to erasure: You may request that 57bdt delete your personal data. This right is subject to legal limitations — data that must be retained to satisfy regulatory obligations (such as AML record-keeping requirements) cannot be deleted on request until the applicable retention period has expired.
- Right to restriction of processing: In certain circumstances, you may request that 57bdt restrict the processing of your personal data — for example, while a dispute regarding data accuracy is being resolved.
- Right to data portability: You have the right to receive a copy of your personal data in a structured, machine-readable format and to request that it be transmitted to another service provider where technically feasible.
- Right to object: Where processing is based on legitimate interests, you have the right to object to that processing. 57bdt will consider your objection and cease processing unless compelling legitimate grounds exist that override your interests.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing that occurred before the withdrawal.
Identity Verification Required: To protect against fraudulent data requests, 57bdt will verify your identity before processing any data rights request. We may ask you to confirm your registered email address, account username, and answer a security question. Requests that cannot be verified will not be actioned.
Data Security
57bdt implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include the following:
- Encryption in transit: All data transmitted between your device and the 57bdt platform is encrypted using TLS 1.2 or higher. The presence of the HTTPS protocol in your browser's address bar confirms that your connection is secure.
- Encryption at rest: Sensitive personal data stored in 57bdt's databases — including identity documents and financial records — is encrypted using AES-256 encryption.
- Access controls: Access to personal data is strictly limited to 57bdt employees and contractors who require it to perform their specific job function. All access is logged and audited on a regular basis.
- Two-factor authentication: 57bdt strongly recommends that all registered users enable two-factor authentication (2FA) on their accounts. 2FA is available via the account security settings panel and significantly reduces the risk of unauthorised account access.
- Intrusion detection and monitoring: 57bdt operates continuous security monitoring systems designed to detect and respond to unusual access patterns, potential data breaches, and denial-of-service attacks in real time.
- Incident response: In the event of a data breach that poses a risk to the rights and freedoms of affected users, 57bdt will notify affected individuals without undue delay and will take all reasonable steps to contain the breach and prevent recurrence.
While 57bdt takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You also have a role to play in keeping your account secure — please use a strong, unique password, do not share your credentials with anyone, and notify us immediately at [email protected] if you suspect your account has been compromised.
Children's Privacy
57bdt is strictly an 18+ only platform. We do not knowingly collect personal data from individuals under the age of 18. All users are required to confirm their age during the registration process, and all accounts are subject to identity verification to confirm that the account holder meets the minimum age requirement.
If 57bdt becomes aware that personal data has been collected from an individual who is under the age of 18, that data will be deleted immediately, the associated account will be closed, and any deposited funds will be handled in accordance with our Terms & Conditions and applicable regulations. We will not under any circumstances use personal data collected from a minor for any purpose other than age verification and the processing of any applicable refund.
Parents and Guardians: If you believe that a person under the age of 18 has registered an account on 57bdt using falsified details, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. 57bdt supports the use of parental control software to help prevent underage access to online gambling services.
For broader guidance on responsible gaming, including tools available to help protect vulnerable individuals, please visit the Responsible Gaming section of the 57bdt website.
Policy Updates and Contact
57bdt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made, registered users will be notified via the email address associated with their account at least 14 days before the changes take effect. The most current version of this Privacy Policy will always be accessible from the footer of the 57bdt website.
Minor clarifications and non-material updates may be made without advance notice. The "Last Updated" date at the top of this policy reflects the date on which the most recent revision was published. We encourage you to review this policy periodically to stay informed about how 57bdt protects your information.
Your continued use of the 57bdt platform following the effective date of any update to this Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with a revised policy, you should discontinue use of the platform and contact [email protected] to request account closure before the changes take effect.
Contact details for privacy enquiries:
All questions, concerns, complaints, or data rights requests relating to this Privacy Policy should be directed to the 57bdt Data Support team at:
Email: [email protected]
Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
Response time: Within 14 days for general enquiries; within 30 days for formal data rights requests
Operating hours: Bangladesh Standard Time (BST, UTC+6), Monday to Sunday
57bdt is committed to resolving all privacy-related concerns in good faith and in a timely manner. If you are not satisfied with the response you receive, you have the right to escalate your complaint to the appropriate data protection authority in your jurisdiction.
Questions About Your 57bdt Data?
Our support team is available around the clock to assist with any privacy concerns. You can also review our full Terms & Conditions or explore responsible gaming tools to manage your account safely.